You can connect with your account anytime, anywhere with our Phone Automated Teller or PAT system.

Simply call one of the numbers listed below, enter your member number and PIN, and have secure access to your Genesee Valley FCU account(s) right from your phone!

Benefits of using our PAT System

  • Easy-to-use access to your credit union accounts
  • The credit union service you expect - 24/7
  • Speech recognition for ease of use
  • "Expert mode" simplifies the call flow for frequent users 


(585) 991-7100


(585) 612-6027


(585) 786-7507

Toll Free

(855) 502-8183


When prompted:

  • Enter your member account number
  • PAT requests your access code (PIN), which is the last four digits of your Social Security Number
  • Next, choose a four digit PIN; this will be your PIN going forward.

Note: your PIN cannot start with "0". If you have trouble accessing our PAT system, please contact a member service representative for assistance.



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